Desible AI, an AI-powered workflow automation startup, has raised Rs 32 crore in a funding round led by Prime Venture Partners, with participation from existing investor Invention Engine. The company plans to use the capital to strengthen its agentic AI capabilities, expand compliance features and accelerate product development.

Established in 2025 by Uttam Tiwari and Omkar Raikar, Desible.ai creates automated solutions for banks, NBFCs, and insurance companies. It is an automated tool that assists financial institutions to handle customer interaction, servicing, collection, and compliance processes.

What began as a voice automation solution is now expanding into a multichannel platform covering WhatsApp, SMS and email. Desible.ai currently supports more than 25 workflows spanning revenue generation, risk management, compliance, customer service and insurance claims.

The startup claims its technology handles over 10 million customer engagements every month, while more than 40 banking, financial services and insurance (BFSI) institutions are either using or evaluating its platform.

Compliance is another focus area. Desible.ai integrates with existing enterprise systems and uses predefined decision-making rules to manage customer consent, regulatory disclosures and escalation procedures. The company says its framework is aligned with requirements from regulators including the RBI, IRDAI and TRAI, alongside data protection requirements.

Beyond technology development, the latest funding will support Desible.ai’s sales and marketing expansion as it works to strengthen its presence in the financial services sector.

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