Remember Hippo Chips? If you were a kid in India in the late 2000s, chances are you do. Launched by Parle Agro in 2009, this baked wheat snack was marketed as a guilt-free alternative to fried chips—zero trans fats, no cholesterol, no MSG, no GMOs. It had everything going for it, bold flavors, quirky packaging featuring a cheerful hippo, and a marketing campaign full of humor and charm. Yet, by 2014, Hippo Chips vanished from store shelves. What went wrong?
The Rise of Hippo
Hippo burst onto the scene as a fun, healthier snack in a market dominated by fried options. Not only did it had the taste going for it but it also had an innovative marketing strategy. Consumers were encouraged to tweet about empty shelves, helping Parle Agro track demand in real-time and at the same time created buzz and sensation online.
In its first year, Hippo sold over a million packets, and for a while, it seemed like it had cracked the code. Its slogan “Hippo Fights Hunger” was everywhere and its wholesome ad campaigns attracted a wide range of customers.
But as quickly as it rose, Hippo fell.
Why Did Hippo Fail?
Despite its promising start, Hippo ran into multiple hurdles:
Unclear Positioning: While Hippo Chips were marketed as a healthier option, Parle Agro hesitated to push the health angle too hard, unsure if Indian consumers were interested. Instead, they leaned into humor and social messaging, leaving the brand without a clear identity in a saturated market.
Branding Confusion: The mascot was a big, chubby hippo which in no doubt was iconic but also ironic for a “healthy” snack. It didn’t quite click with consumers who expected a health-oriented product to look, well, healthier.
Too Many Flavors, Too Little Focus: Instead of doubling down on a few standout flavors, Hippo tried to cater to everyone. While the variety was fun, it made choosing hard and fulfilling demand harder. Theories online say that the snack was so popular that Parle just couldn’t supply retail shelves which meant the business went to its competitors.
The Cult Status of Hippo
Even though Hippo Chips disappeared, it still has a die-hard following online. There’s even an online petition to bring the dearly missed snack back to stores nearing 15,000 signatures. YouTube comments on old Hippo commercials are filled with fans reminiscing about their favorite flavors and childhood memories.
On social media, people often discuss how Hippo was ahead of its time. The healthy snack market is expected to grow to a staggering 6 billion dollars which reflects health-conscious snacking becoming the norm. If it was reintroduced today, it could very well be a massive hit and its innovative social media campaigns would perform spectacularly especially with millions more people online now than in 2014.
At the end of the day, Hippo Chips may have failed for reasons unknown, but few products leave such a lasting impact on people. Its legacy lives on. If Parle Agro ever decides to bring it back, they might just find that the world is finally ready and eagerly waiting for Hippo’s comeback.
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