In the race to operationalize generative AI, most companies are still stuck in pilot mode. But Bengaluru-based startup Alltius claims it can build, train, and deploy enterprise-grade AI assistants in under 24 hours. No engineers. No coding.
Founded in 2022 by Vibhanshu Abhishek and Siddhant Mishra, Alltius offers a no-code platform that allows businesses to create AI assistants trained on internal documents, PDFs, images, and more. These assistants do more than answer questions. They can draft emails, create sales pitches, compare insurance plans, and even help generate support tickets.
The Financial Services Pivot
After early traction across industries, Alltius has now sharpened its focus on the financial services sector. In May 2024, it launched a specialized generative AI suite for banks and insurers. The platform includes tools like Sales Assist, Support Agent Assist, and Website Assist, all designed to automate customer-facing workflows.
The results have been dramatic. A major Indian brokerage firm using Alltius reported saving over ₹1 crore per month in customer support costs. Within weeks, the company saw a 45 percent drop in support tickets. One virtual assistant alone handled more than 250,000 conversations per week, with over 99 percent accuracy.
What Happens to the Humans?
As companies rush to integrate AI into their customer operations, concerns around workforce impact are growing. What happens to the human agents being replaced? Who is held accountable when AI makes a mistake?
These are no longer abstract questions. An AI assistant trained on proprietary data can suggest a financial product, resolve a complaint, or even escalate a ticket. But if it gets something wrong, the lines of responsibility become blurry.
Speed Comes with Trade-Offs
There are other tensions too. Behavioral experts warn that instant responses from AI systems may reshape how consumers behave. Over time, people may grow impatient, reliant, and less tolerant of delays in human interaction.
There is also the risk of depersonalization. Customer service was once about building trust through empathy and conversation. Can that really be replicated by a script trained on PDFs?
The Road Ahead
Despite these concerns, investors are betting big on Alltius. The startup has raised $2.4 million in pre-seed funding from Stellaris Venture Partners, Blume Ventures, Gemba Capital, and others.
Alltius may be setting a new benchmark for speed and scale in India’s AI ecosystem. But its rise also asks a deeper question. Can companies build systems that are not just faster and smarter, but also more human?
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